77fc Privacy Policy

77fc ("we", "our", or "platform") provides a reliable and secure online gaming service for players in Bangladesh. This privacy policy ("policy") describes how 77fc collects, processes, stores, and protects your personal information when you use our website (https://77fc.cam) and related services.

This policy applies to all users who visit the 77fc website, register an account, play any game, complete financial transactions, or use our customer service. By continuing to use our services, you consent to the terms of this privacy policy.

We firmly believe that your privacy is a fundamental right. That is why 77fc always handles your personal information with the utmost care and respect. We do not sell your information to any third party and never will.

2.1 Information You Provide Directly

When you open an account or use services at 77fc, we collect the following information:

• Full name and date of birth (for age verification — only users aged 21 and above may open an account)
• Mobile number and email address (for communication and account verification)
• National ID number or passport number (when identity verification is required)
• Payment information — bKash, Nagad, or Rocket account number
• Address (residential information, as required)
• Content of communications related to customer service

2.2 Automatically Collected Information

When you use our website, the following information may be collected automatically for technical reasons:

• IP address and device information (operating system, browser version)
• Login time, session duration, and page visit history
• Gaming history — bet amounts, outcomes, and transaction records
• Browsing data collected through cookies and web beacons
• Referral source (where you came from before reaching our site)

2.3 Information Received from Third Parties

In some cases, we may also receive information from trusted third parties for the purpose of identity verification or fraud prevention. Such information is used only for legitimate purposes and is kept secure with the same level of protection.

77fc uses your information only for specific and legitimate purposes. Our main purposes are as follows:

3.1 Account Management and Service Delivery

• Creating and managing your account
• Verifying login authentication and identity
• Processing deposit and withdrawal transactions
• Providing gaming services without interruption
• Managing bonuses, cashback, and VIP rewards

3.2 Security and Compliance

• Preventing fraud, money laundering, and other illegal activities
• Verifying age — no user under 21 years of age may open an account
• Monitoring usage patterns to ensure responsible gaming
• Complying with applicable laws and regulations

3.3 Communication and Customer Service

• Sending important notifications related to your account
• Sending transaction confirmation messages
• Resolving your requests and complaints
• Sending promotional offers with your consent

3.4 Service Improvement

• Improving website performance and user experience
• Testing and developing new games and features
• Analyzing usage trends to ensure better service

77fc never sells your personal information. However, sharing information may be necessary in certain specific circumstances:

4.1 Service Provider Partners

We work with trusted third-party technology and service providers who assist in operating our platform. These include:

• Payment processing services (bKash, Nagad, Rocket) — for completing transactions
• Identity verification services — for the KYC process
• Cybersecurity and fraud prevention services
• Cloud hosting and technology infrastructure providers
• Game software providers (Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming)

We have agreements with all these partners that require them to handle your information with strict confidentiality.

4.2 Legal Obligations

If required by law, court order, or government directive, 77fc may provide information to the relevant authorities. In such cases, we will always disclose only the minimum information necessary.

4.3 Business Changes

In the event of structural changes to the company (such as a merger or acquisition), user information may be transferred. We will notify you before any such change and your information will remain under the same protection.

4.4 With Your Consent

Before sharing information for any purpose other than those stated above, we will always obtain your explicit consent.

Cookies are small text files stored in your browser. 77fc uses various types of cookies that improve your experience of the service.

5.1 Essential Cookies

These cookies are necessary for the core functionality of the website. They are used to maintain login status, perform security checks, and manage sessions. Without these cookies, the website will not function properly.

5.2 Functional Cookies

These cookies help remember your preferences (such as language selection) and provide a more personalized experience.

5.3 Analytics Cookies

We use analytics cookies to analyze website usage patterns and improve service quality. This information is always statistical and not personally identifiable.

5.4 Cookie Control

You can control or delete cookies through your browser settings. Please note, however, that disabling essential cookies may affect some website functionality.

77fc applies industry-standard technical and administrative measures to ensure the security of your personal information.

6.1 Steps in the Event of a Data Breach

In the unlikely event of a data breach despite our best efforts, 77fc will take the following steps:

• Assessing the severity of the incident and bringing the damage under control
• Notifying affected users as quickly as possible
• Identifying the cause and taking steps to prevent recurrence in the future
• Reporting to the relevant authorities within the designated timeframe

77fc believes you should have full control over your own data. That is why we ensure the following rights:

7.1 Right to Access Information

You can request from us at any time what information we hold about you. We will provide this information within a reasonable time.

7.2 Right to Correct Information

If any of your information is incorrect, you can ask us to correct it. This can be done through your account settings or by contacting us directly.

7.3 Right to Delete Information

In certain circumstances you can request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations or legitimate business reasons.

7.4 Right to Object to Processing

You can stop receiving marketing or promotional communications at any time. To do so, email [email protected] or let us know via live chat.

7.5 Right to Data Portability

You can request your account data in a structured, commonly usable format.

77fc retains your personal information only for as long as necessary. The following factors are considered when determining the retention period:

• All information is retained for as long as the account remains active
• Even after account closure, financial and transaction records are retained for a set period as required by law
• Information relevant to fraud prevention and dispute resolution may be kept for a longer period
• Marketing preferences are retained until you withdraw your consent
• Once the retention period ends, information is securely and permanently deleted

If you wish, you can ask us for details on how long specific information will be kept after you close your account.

9.1 Policy Changes

77fc may update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:

• The new policy will be prominently displayed on the website
• A summary of the changes will be sent to your registered email
• Sufficient notice will be given before the changes take effect

Continued use of 77fc's services after the updated policy is published will be taken as your agreement to the new policy.

9.2 Raising a Complaint

If you believe we have violated this privacy policy or that your information has been handled improperly, please:

• First write to us at [email protected] with full details
• We will carefully review the issue and try to resolve it promptly
• If you are not satisfied with our response, you may file a complaint with the relevant authority

9.3 Applicable Law

This privacy policy is governed by the applicable laws and regulations of Bangladesh. In the event of any legal dispute, the courts of Bangladesh shall have jurisdiction.